Ready to ship in 5-7 business days.

Shipping options:

Standard Shipping via Post Offices
Delivery time:

for Bulgaria: 1-2 business days

for Europe 4-8 business days
for United States and Canada 10-14 business days 

Everywhere else 10-14 business days

Express Shipping via DHL Express/TNT/ FeDEx
Delivery time:

for Europe 1-2 business days
for United States and Canada 1-2 business days 

Everywhere else 2-3 business days

There might be delays due to custom procedure and holidays.
We appologize for the inconvenience but it is out of my control :)

* NOTE Items are shipped to the address on your Shopify Account. If you wish your item to be shipped to different address, please contact us 

If there is a situation of LOST PACKAGES :
We will resend the order again.

Please note that you are responsible for all customs and duty fees, if they apply.

Thank you for shopping!

 

ORDERS, SHIPPING, AND RETURNS

Return/exchange policy

Yes, we do returns or exchanges, please contact us at attitude157.office@gmail.com and inform us of your order number within 14 days of receiving your order.

Within 30 days of receiving the order, mail the garment(s) in their original, unworn condition to the following address.

Vesselena Marcheva

ATTITUDE157 Shop

28,Georgi Sofiiski, Str, apt 4

1606,Sofia,Bulgaria

00359899948766

Please fill out the return form enclosed in your order to help us process your return/exchange as quickly as possible. We appreciate your understanding – we would not be able to reimburse you for your return shipping cost as we try to keep our prices relatively low. 

We recommend using a first class or priority mail option with a tracking number to ensure the package’s safe arrival. Please be mindful that we wouldn’t be able to assist with the mailing expense you incur to mail the garment(s) back to us in Europe and wouldn’t provide a return label, so we recommend use your governmental post offices.

When mailing us any exchange/return, in the process of filling out the customs declaration at your local governmental postal service, please be sure to reference the order number of your invoice and the exact amount paid (net of shipping) for the specific item(s) you plan to return or exchange. Unfortunately, failure to do so may result in significant charges associated with your return or exchange on the part of the U.S. and/or E.U. customs.

We will refund your money within five (3) business days of receiving your return. For exchanges, we will send the replacement as fast as possible and will send you an email with the tracking number.

What if my items are damaged, defective, or incorrect?

If you have received a damaged, defective, or incorrect item, please make a picture of  the item defect or incorrect item which have been received and we will send to you a new one.

How fast are orders processed? 

Your order will be made, wrapped with love and sent on its way from Europe. All orders shipped via standard mail have a tracking number and would travel for about 4-8 days for Europe and 10-14 days Everywhere else. All orders shipped via express mail with a tracking number and would travel for about 1-2 days. If we have the garment(s) in stock, it will be shipped within two (2) business days.  If we don’t have the garment(s) in stock, our talented team will start making your order and we’d aim to ship it within five (5) business days. 

Can I update/cancel my order or change my address?

We accept cancellations only within 24 hours of the order placement.

What forms of payment do you take and what currency are your prices in?

We accept payments from Visa, Mastercard, Discover, and American Express. We also accept payments via PayPal.

What are your shipping methods and how long do they take?

Please check our Shipping options. 

How much does shipping cost?

Оrders for Bulgaria are shipped with Speedy Couriers.

All orders to Bulgaria and USA have FREE WORLWIDE STANDARD SHIPPING (Post Office). If you decide that you need your order as soon as possible, you can upgrade your shipping option to Express for $20 more. Express shipping option is with DHL.

All orders to European Union have standard shipping cost between 8-15 euro depending on the item. The standard shipping option is with Postal Service. If you decide that you need your order as soon as possible, you can upgrade your shipping option to Express for $20 more. Express shipping option is with DHL.

My package got lost? Will you offer a resolution? 

Please contact the courier as they are best positioned to remediate the issue.

Do you ship internationally? 

Yes, we do.

Can you gift wrap my order?

All designs are gift-ready, wrapped with love. Just let us know if you want us to include a gift message. Simply include it within the note to seller at checkout or convo us.

Where can I find my tracking number?

We will send you your package’s tracking number in a shipping confirmation email once your order leaves our warehouse.

Will I have to pay customs and duties?

Some countries charge additional customs and duties and customers are responsible for any such charges. This is an illegal practice and may additionally subject you, as the customer, to penalties and fines in your own country. We are not able to mark your items as gifts with low value on customs forms.

SIZING

What size am I?

Please check our size chart before ordering. There is a size chart in the product’s pictures or in the product’s description.

Please check the link: https://www.attitude157.shop/pages/size-chart.If you are still not sure about your size please drop a message here: attitude157.office@gmail.com  or in our contact form on our site and we will be happy to help.

Can you customize a garment for me?

We try to be as flexible as possible, so we can do a shortening or lengthening or if you are not sure about your size you can just send us your body measurements and we can make our styles according to your personal body measurements. You can drop us message here: attitude157.office@gmail.com 

Please note that we cannot accept a possible return/exchange for customized products.

Everything started with a soothing sight from Vesselena’s childhood: her grandmother watching a TV series on the fashion industry. Growing up she kept this impression etched in her mind and grew infatuated with the colors of fashion illustrations and the beauty inherent in fashion designs.

By the age of 12 Vesselena decided she want to become a fashion designer. However, her parents insisted on her studying Economics out of practical concerns. While she did that, Vesselena also didn't give up her dream so she applied to a Fashion Design School. Vessie studied in two universities simultaneously and what kept her going strong was her ongoing connection with the world of fashion.

Her passion brought results soon. The young designer secured a scholarship at Kent State University in Ohio, USA, where she won the prestigious award for "Best Sophomore Design"; the first time such an award was given out. Vessie was also included in the list for most prospective and dilligent students, prepared by the Dean of the College of Arts and Science.

Returning to Bulgaria, Vesselena set on graduating from both universities. She not only managed to do that, but also got admitted in an "Erasmus" exchange program in Spain. Naturally, its focus lied on fashion design. After the “Erasmus” program she got a milestone internship in the prestigious Ilja Visser Group based in Amsterdam. Upon going back to Bulgaria, the young designer started her own fashion studio "Attitude157" in 2015.